Our Privacy Policy

We collect personal information that you voluntarily provide when you submit an inquiry, request a quote, create a Team Store, place an order, subscribe to our communications, or contact our customer support team. This information may include your name, email address, phone number, billing and shipping details, organisation or team information, and any logos, artwork, or design files you provide for customisation. We also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity, to help us improve the performance and functionality of our website.

The information we collect allows us to provide you with the best possible experience throughout your journey with Uncommon Fit. We use your information to process orders, create custom apparel, manage Team Stores, respond to inquiries, provide customer support, and communicate important updates regarding your order. We may also use your information to improve our website, develop new products and services, analyse website performance, prevent fraudulent activity, and comply with applicable legal obligations.

With your consent, we may occasionally send you emails about new product launches, promotions, company news, Team Store updates, and special offers that may be relevant to your organisation. These communications are intended to keep you informed about products and services that may benefit your team. If you no longer wish to receive promotional emails, you can unsubscribe at any time by following the instructions included in our emails.

To improve your browsing experience, our website uses cookies and similar technologies that help us understand how visitors interact with our website. These technologies allow us to remember your preferences, analyse website traffic, improve website performance, and provide a more personalised experience. While cookies help us deliver a better user experience, you can manage or disable them at any time through your browser settings.

We respect your privacy and do not sell or rent your personal information to third parties. Your information may be shared only with trusted service providers who assist us with payment processing, website hosting, shipping, analytics, marketing communications, or other services necessary to operate our business. These providers are authorised to use your information only for the specific services they perform on our behalf and are required to maintain appropriate security measures to protect your data.

Protecting your personal information is a priority at Uncommon Fit. We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorised access, misuse, alteration, disclosure, or destruction. Although no method of transmitting information over the internet or storing electronic data is completely secure, we continuously work to maintain industry-standard security practices to safeguard the information entrusted to us.

We retain your personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including processing orders, providing customer support, maintaining business records, complying with legal obligations, and resolving disputes. Once your information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable regulations.

Depending on your location and applicable privacy laws, you may have the right to access, update, correct, or request deletion of your personal information. You may also request a copy of the information we hold about you, object to certain processing activities, or withdraw your consent for marketing communications at any time. If you would like to exercise any of these rights, please contact us using the information provided below.

Our website may include links to third-party websites, applications, or services for your convenience. Please note that these external websites operate independently from Uncommon Fit and have their own privacy practices. We are not responsible for the content, security, or privacy policies of third-party websites, and we encourage you to review their privacy policies before sharing any personal information.

Uncommon Fit's website and services are intended for individuals and organisations involved in team apparel and are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child without appropriate parental consent, we will take reasonable steps to remove that information from our records.

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality. Any updates will become effective immediately upon being published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is collected, used, or protected, please contact us at info@uncommonfit.com.